Privacy Policy
Helpthisjew is committed to maintaining your confidence and your trust. Therefore, we maintain the following privacy policy to protect your personal information:
Commitment to Online Security
Physical, electronic and managerial procedures have been implemented to safeguard the security and integrity of personal information. Billing and credit card information is encrypted whenever transmitted or received online. Your personal information is accessible only by our trained staff and volunteers who have been designated to handle online requests or complaints. All agents and contractors with access to personal information obtained on the Helpthisjew web site are also bound to adhere to this policy.
Personal Information that May Be Collected Online
Helpthisjew collects the following types of personal information: name, postal and email addresses, phone and fax numbers, billing information, and complaint information. This information is collected from those who request information about Helpthisjew and the programs it supports and from donors, prospective donors, volunteers, researchers, and others who may visit our web site from time to time. The registration form is used to process information as well as handle online requests and complaints. Information received from it is accessed only by our professional staff and trained volunteers.
Helpthisjew does not collect or maintain information from those actually known to be under the age of 13, and no part of our site is structured to attract anyone under the age of 13.
How Personal Information Collected Online May Be Used
Helpthisjew will not use your personal information other than for the purpose for which it was submitted without your consent. We use personal information to reply to inquiries, handle complaints, provide operational notices, and in record keeping. We also process business and billing requests related to program participation. At certain points where personal information is collected on our site, there may be a box where you can indicate that you would like to be on a list to receive information about other affiliates and programs that Helpthisjew supports; or, ways to support Helpthisjew and its affiliates. At any time you can add or remove your name from our mailing list by contact us at info@helpthisjew.com.
How Your Information May Be Shared
In order to process requests for information about Helpthisjew and its affiliates, your requests or complaints will be transferred to the Community Relations and Development Department, info@helpthisjew.com , and to the Regional Development Director at the appropriate affiliate program. By completing the registration form or sending us a request or inquiry, you are allowing us to forward your information to the proper person to respond. Without submission of the requested information, Helpthisjew will not be able to share our information and process your request. Helpthisjew never sells or rents personal information.
We will also release personal information to appropriate governmental authorities under the following circumstances:
Where release is required by law (for example, a subpoena) or regulations, or is requested by a government agency conducting investigations or proceedings;
Where communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please email us with the new information or your review request at info@helpthisjew.com . Let us also know the affiliate or program that led to your submission of personal information so we may efficiently locate your information.
Computer Tracking and Cookies
Our web site is not set up to track, collect or distribute personal information not entered by its visitors. Our site logs do generate non-identifying site usage data, such as the number of hits and visits to our site. This information is used for internal purposes only by our technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer hard drive. Helpthisjew uses non-identifying cookies to provide easier site navigation and access to our forms. You can still use the Helpthisjew site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.
Problems
If you have a complaint about the compliance of Helpthisjew with this privacy policy, you may contact us at info@helpthisjew.com . If you feel your complaint is not resolved to your satisfaction in a timely manner, you may contact the president at info@helpthisjew.com . And, if we continue to be unable to resolve your complaint to your satisfaction, you may elect to file the complaint with the Better Business Bureau of Brooklyn, NY.
It is the policy of Helpthisjew to respect and protect the privacy of our visitors and the users of www.helpthisjew.com (hereinafter, the "site").
Through this Internet Privacy Statement, we want to reassure users of the site that we will not sell, share, or rent user information to others in a manner different than as set forth in this Internet Privacy Statement.
Placing Donations and Information Collection
Helpthisjew collects information from the users of the site at several different points. For example, we collect and/or request information when a user:
1) Makes
a donation
2) Registers for services on the site
3)
Participates in an online survey
4) Submits an e-mail
In order to fulfill the requests of site users in the above instances, the user may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information will be used by Helpthisjew to contact the user.
Gathering and Sharing of Information, Links to External and Co-Branded Websites
We monitor traffic patterns on the site and gather broad demographic information for aggregate use to analyze trends and administer the site in order to improve its layout and design and to permit site personalization and streamlining to create the best experience we can for our users. In order to perform analysis permitting such personalization and improvement of site design and user experience, we may employ suitable third parties with whom we share the information necessary to accomplish these objectives. These statistics include no personally identifying information.
We use a credit card processing company to bill donors to the Site and as such, your information may be made available to them as well.
We may provide personal identifying and account information in special cases such as enforcement of our Terms of Site Use, or as required by law or legal process to protect and defend the rights and safety of our site and its users. This includes exchanging information with other companies for purposes of fraud and credit risk reduction.
Consent
By using our Site, the user agrees to the terms and conditions set forth in this Internet Privacy Statement and the Site Terms of Use INCLUDING ALL LIMITATIONS OF DAMAGES PROVISIONS which are an integral part hereof and the user consents to the collection and use of this information by Helpthisjew as disclosed in this Internet Privacy Statement. We may revise this Internet Privacy Statement or the Site Terms of Use at any time by updating these postings. By using this site you agree to be bound by any such revisions in effect at the time of use and should therefore periodically visit this page and the Site Terms of Use page to determine the then current policies applicable to users of the site.
Security Information
Measures have been taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that information is protected both online and off-line.
We take credit card information security very seriously and use a variety of technical solutions to make donations and purchases safe at our site. Furthermore, your information is encrypted and protected utilizing industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Mozilla Firefox and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing".
While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. All of the information about users of our site, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those of our employees who need the information to perform a specific job (for example, our account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.
If you have any questions about the security at our site, you can send an e-mail to info@helpthisjew.com.
Surveys & Contests
From time-to-time we may request information from the users of the site via surveys or contests. Participation in these surveys or contests is completely voluntary, and the users of the site have a choice whether or not to disclose this information. Information requested may include contact information (such as your name and shipping address), and demographic information (such as zip code, age level, etc.). We use such information to notify contest winners, award prizes, and for analyzing the site traffic to improve the user experience on the site.
On-line Privacy for Children
Helpthisjew recognizes the particular importance of protecting the privacy of children. Consistent with the Children Online Privacy Protection Act (COPPA), we will not knowingly collect any personally identifiable information from children under the age of 13. When a user makes a donation or purchase on www.helpthisjew.com, the user is representing to us that they are an adult. If a child has provided www.helpthisjew.com with personally identifiable information, we ask that a parent or guardian call 817-488-7009 and we will delete the information pertaining to the child from our records.
Special Offers, Account Updates and Opting Out
Helpthisjew occasionally sends our members and the users of the site announcements and updates, which contain important information about the site and service offerings which we believe to be of value to our members and users. In order to do this, we may enhance or merge the information we collect on the site with data from third parties for purposes of marketing products or services to our customers and users.
We may communicate with the users of the site via e-mail, telephone, mail, or fax in order to provide requested services, content, notification of special offers, or in regard to customer service issues relating to an account. The users of the site are always given the opportunity to "opt-out" of having their online information used for purposes not directly related to the site at the point at which we ask for the information or when they receive an online requested promotional communication.
For example, our e-mail messages have an "unsubscribe" feature for users of the Site that do not want to be notified about special offers in the future. Users can simply click on the SafeUnsubscribe link at the bottom the e-mail and confirm the address they would like to remove. Once an e-mail address has been added to this list, it cannot be re-subscribed without the address owner’s consent and confirmation. If a user has more than one e-mail address, he or she should confirm the other addresses as well to ensure proper updating of their account information.
Users of the site can always update the personally identifying information that they have provided to Helpthisjew simply by e-mailing us at info@helpthisjew.com.